The world’s biggest and most exciting Service Design Thinking Event! From 17th to 19th February
Join the Global Service Jam
The Global Service Jam brings together passionate people with different backgrounds and expertise, to have a weekend full of fun designing new concepts and prototyping solutions for real problems (and maybe some dancing). It's purpose is to have fun, learn by doing and meet amazing people.
LEARN by DOING
This will be one of the best design thinking experiences you will ever live!
This is the FIRST time Ghent will be participating at the Global Service Jam, with more than 250 cities around the world.
We will provide support in three different languages: DUTCH, ENGLISH AND SPANISH.
WHO CAN JOIN?
and jam with us.
We welcome designers, students, entrepreneurs, unemployed, children, grandparents, teachers, engineers, architects, makers, scientists, storytellers, publicists, merchants, growth hackers, curious minds, comedians, philosophers, journalists, etc, etc, etc.
WHAT HAPPENS DURING THE WEEKEND?
On Friday 17th of February is the world wide start of the jam and the founders will reveal the secret theme. This hint will be the starting point for the weekend. We will form teams and start learning (by doing) a full service design thinking process: empathy, research, ideation and prototyping. And all this will happen in only 48 hours! Are you ready for the challenge?
A SNEAK PEEK OF
What is a Jam?
PROGRAM - FRIDAY 17th TO SUNDAY 19th
What is Service Design? + Secret Theme
Quick talk about Service Design and Design thinking. Plus, secret theme is revealed.
Initial brainstorms and forming teams.
Sharing of initial concepts.
Wake-up & Registration
Energiser game + registration of jammers and teams on the planet.global platform.
Props + Explore outside
Prepare your elements (props) for go outside and do real research!
Reflect the information
Analyze your data.
You will have one hour to charge your batteries!
Near Vooruit you will find nice places to eat or you can join to our order of a tasty veggie indian menu 🙂
Jeera rice with dal makhni, smoked onions and cucumber raita (komijn rijst met lenzil curry, gerookte ui en kokomer in youghurt).
Saloon or Nearby
Go outside and get feedback from your prototype.
Follow-up + Bye bye
Mentors will do a follow-up on your prototype feedback + Teams will do an update your info and project details into the global platform.After this, we can say good bye and let you go, to have romantic Valentijnsdag delayed dinners 🙂 Teams are open to stay to refine their prototype (1st iteration!) or think what can they do to improve it the day after.
Prototyping Part II
We will continue our prototyping work, building first our user (persona) journey and then refining the prototype to go outside again 🙂
Test Outside vol. 2
Go outside and get more feedback about your 2nd prototype. Learn & Fail quick.
After your 2nd feedback, (please!) come back and upload the last info in the platform. Plus you will have to start getting ready to present what you and your team have been working on. Don't worry, we will give some guidance and some warm-up presenting exercises :p
Real Deal Talk
An insightful virtual talk with Carola Verschoor, an innovator and growth agent (and much more!) that has worked for over 20 years for and with some of the world’s largest branded goods companies, including: Kraft Foods, The Coca-Cola Company, Danone, Ahold, Spadel, Sara Lee, FrieslandCampina, DSM, Philips and KPN among others. She has a background in business administration and is a trained facilitator and service designer.
You will not want to miss this.
GROH! innovation, Founder.http://www.groh-innovation.com/en/who
Lunch time, again!
It's Sunday, and yes, we need to have lunch again. We will have a pizza order, so if you want to join, let us know on Saturday. There will be some fun improv exercises during lunch.
Prepare your show
Prepare your amazing presentation + upload your latest details on the platform.
Presentation & Celebration
Team presentations and celebration :p
From 15h to 16h, you will have time to practice your presentation and relax! Meet other teams, mingle!
+ Mentors & Jury that will guide you during this crazy weekend.
F.requently A.sked Q.uestions
What is included on the price?
The price includes all the materials you will use for the jam: post-its, markers, paper & craft materials. Meals are not included, although we will have some energising snacks. Our venue is surrounded by bars and restaurants.
How can I collaborate with this event? (sponsor or mentor)
This is a passionated event organized by talented and crazy enough people that do it for free, with the aim of sharing what we do, that we love: create amazing services and strategies that are people-centered.
If you want to be a sponsor, we only accept materials or food. That at the end, is what you need for ideas, right? A paper, a pen and a piece of choco-late 🙂
And if you want to be a mentor, please send us an email to firstname.lastname@example.org with the subject: 1 crazy more!
Can I stay over at the venue?
No. This event is like a hackathon, yes! But the venue will close, and we really love morning showered people 🙂
Can we take photos and videos?
Of course! and we encourage you to share on social media with the #GSJam. But, if you are going to take pictures of other people, please ask first. Be kind, Karma exists.
Can I attend just one day of the Jam?
Unfortunately, you cannot attend the jam for just one day, as teams use the entire weekend to research, concept, prototype and test their ideas. We understand if you arrive a bit late or need to leave a bit early. But, if you can’t join the entire weekend and want a taste of the jam, consider getting involved as a volunteer!
I have other question that is not listed!
Don’t panic 🙂 and send us an email to: email@example.com asking it. We will be delighted to answer.
Don't stay home! is only one weekend a year.
From 17th to 19th of February 2017.